FAQ

How long does shipping take?

Standard US shipping takes 7-15 business days. Express shipping takes 5-10 business days. International orders take 14-30 business days.

Do you offer free shipping?

Yes! All US orders over $35 qualify for free standard shipping.

What is your return policy?

We offer a 30-day return policy. Items must be unused and in original packaging. Contact us at support@vibevault.store to start a return.

How do I track my order?

You'll receive a tracking number via email once your order ships. Allow 24-48 hours for tracking to update.

Are your products authentic?

Yes. We source from verified manufacturers and suppliers to ensure quality and authenticity.

Do you ship internationally?

Yes, we ship worldwide. International customers may be responsible for customs duties or taxes.

How do I contact customer support?

Email us at support@vibevault.store — we respond within 24 hours.