Refund policy

Your satisfaction is our priority. If you're not happy with your purchase, we're here to help. 30-Day Return Window: You have 30 days from the date of delivery to request a return or exchange. Items must be unused, in original packaging, and in the same condition you received them. How to Start a Return: Email us at support@vibevault.store with your order number and reason for return. We'll provide return instructions within 24 hours. Refund Process: - Refunds are processed within 5-7 business days after we receive your return - Refunds are issued to your original payment method - Shipping costs are non-refundable unless the item arrived damaged or defective Damaged or Defective Items: If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the damage. We'll send a replacement at no cost to you.